FAQ:
Q: Are you trading company or manufacturer ?
A: We are a professional valve factory Located In Hebei, China.
Q: What's Execution Standard of products?
A: ISO,ANSI,AWWA,API,DIN,BS,JIS,EN,GOST,AS standard.
Q: How long is your delivery time?
A: Generally it is 15 days if the goods are in stock. It is 25-30 days if the goods are not in stock, it is according to quantity.
Q: Do you provide samples ? is it free or extra ?
A: Yes, Welcome sample order to test and check the quality of products. The sample amount is less than $100, the product cost is free, and the customer needs to pay the express delivery fee. If the sample amount is higher than $100, and the sample cost and express delivery fee need to be negotiated by both parties.
Q: What is your terms of payment ?
A: 30% T/T in advance ,70% balance before shipment or see copy of bill of lading.
Q: Can you OEM or ODM?
A:Yes, we have a strong research & development team. The products can be made according to your request.
Q: Can you provide the relevant documentation and certificate?
A:Yes, We can provide the international certificates and relevant chemical analysis, mechanical properties, pressure test reports according to the customers need.
Q: What is your terms of delivery?
A: We accept EXW,FOB,CIF etc.
8. How to deal with after sales ?
A: warranty time : 12 months from the shipment ; and we will be responsible for all the quality problems. We will provide process guidance services, replacement parts, on-site guidance and maintenance services. (both parties shall negotiate the relevant expenses)
Q:  Why choose us?
A: 1. 20 years of manufacturing and developing experience;
2. A Strong R & D team;
3. Service experience for thousands of customers at home and abroad;
4. Export to 30 countries including Southeast Asia, East Asia, Eastern Europe and Central Asia;
5. Three casting production lines with stable casting quality, high production efficiency and fast delivery time
Q: Do you have agent or representative abroad?Can we join you?
A: Yes,We have some agents abroad. You have experience in valve and related industries. Welcome to join us. We will provide you with professional service and strong support to win more market share